Returns & Exchanges
At Plastic Box Warehouse, we want you to be completely satisfied with your storage solutions, which is why we offer a 30-day return policy for all unused products in their original packaging. If your order isn't the perfect fit for your home, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for the return to receive your authorization code.
- 2.Prepare the Package
Securely pack the plastic containers in their original shipping box or an equivalent sturdy carton to ensure they are not damaged during transit.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
